Shipping policy

Shipping Policy

Last Updated: August 28, 2026

Thank you for shopping with Orvexa Official. We are committed to delivering your orders quickly and reliably across the UAE and GCC countries.

Order Processing

All orders are processed within 24 hours of order confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation notification.

Delivery Time

United Arab Emirates (UAE)

  • Estimated delivery time: 1–3 business days

GCC Countries

  • Estimated delivery time: 3–5 business days

Delivery times are estimates and may vary depending on your location, customs clearance, public holidays, and courier operations.

Free Cash on Delivery (COD)

Orvexa Official offers Free Cash on Delivery (COD) across the GCC region.

Customers can place orders and pay upon delivery without any additional Cash on Delivery charges unless otherwise stated during checkout.

Shipping Charges

We aim to provide affordable and convenient shipping services. Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

From time to time, we may offer free shipping promotions on selected products or regions.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Public holidays

  • Weather conditions

  • Customs inspections and clearance

  • Courier service disruptions

  • Incorrect shipping information

  • Circumstances beyond our reasonable control

Orvexa Official is not liable for delays caused by third-party couriers or customs authorities.

Incorrect Address Information

Customers are responsible for providing complete and accurate shipping information. Delays or additional charges resulting from incorrect address details may be the responsibility of the customer.

Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability, refusal to accept the order, or incorrect address information, we reserve the right to cancel the order or charge additional delivery fees for re-delivery.

Order Tracking

Tracking information will be provided when available through our shipping partners.

Contact Us

For shipping-related questions, please contact us:

Orvexa Official
Email: orvexa00@gmail.com